When you have decided the items you wish to purchase please follow the simple instructions below
For all items:
eMail us with the following information: [ address link from Home page ].
the items you require
your FULL delivery address so we can quote incl shipping
We can only accept payment in POUNDS STERLING (GBP) or US dollars at present.
If you want to place an order but need to know the amount you will be paying in YOUR HOME CURRENCY - see below.
The best and most secure method of making a payment is by Bank transfer from your bank to our bank. It's very easy and totally secure, just ask for details when you place an order.
We do accept Cheque payments from customers based in the UK. Overseas orders should be paid via Bank transfer,or some people can ask a uk relative or friend to make payment by Cheque as long as it is drawn on a UK bank, and made out to a value in GBP.
Cheques may require up to five days to bank and clear.
International Money orders may be convenient but tend to be a little slow.
Express orders can be accommodated via Western Union-details by return email
Payment by Bankers Draft is totally secure and allows us to ship almost immediately.
OK.. so you want to place an order but need to know the amount you will be paying in YOUR HOME CURRENCY.
PLEASE do not eMail us asking how much will your order cost in your currency... owing to the rapid and varied fluctuations in the International Money markets we cannot give an accurate cost.Still... it is easy to find out exactly how much you will have to pay...
Another Window will open... simply enter the amount in GBP and select YOUR currency
Or contact your BANK and ask for a cost ... you will then know 100% exactly how much you will pay.
Procedure once you have placed an Order
You can be totally 100% SURE that we will honor your order and ship you the goods you want by safe and secure methods.
Most of the time you will be given options for shipment... so you have total control of how and when you receive your goods.
We have not grown to be the most popular Hand Makers in Europe for nothing..
EVERY Order is processed as soon as it is received
MOST Orders are shipped same day as payment is received
EVERY Order is covered by our own Warranty..
No matter what you order.. if you are not 100% Totally satisfied you simply return it to us post paid... you can ask for a refund of the goods cost or a replacement... the choice is yours !!!
No Questions... No Arguments... Our aim is to ensure YOU are Totally Happy and that you will be so happy you will shop with us again.